The Hive Studios LLC Privacy Policy

The Hive Studios LLC (“The Hive,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, forms, services, and communications. By interacting with us (including submitting forms on our site), you consent to the practices described here.

We may collect the following categories of personal information:

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a) Contact Information

• Name

• Email address

• Phone number

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b) Usage & Technical Information

• IP address

• Browser type and version

• Operating system

• Date/time stamps

• Referring/exit pages

• Clickstream data (how you navigate our site)

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c) Optional Additional Information

If you volunteer additional data on forms or in communications (e.g. your city, preferred music

genre, project descriptions), we may collect that too.

We use personal information for the following purposes:

• To respond to your inquiries, requests, or questions

• To send you updates, newsletters, or offers (if you opt in)

• To schedule, coordinate, or follow up on studio services or consultations

• To manage and improve our website, forms, and user experience

• To analyze site usage and trends

• To comply with legal obligations

To the extent applicable, we rely on the following legal bases for processing your personal data:

• Consent — when you voluntarily submit your email or phone number.

• Legitimate interest — in sending administrative messages, improving our services, or responding to inquiries.

• Contract performance — when you book services or enter into agreements with us.

• Legal obligations — fulfilling regulatory or legal requirements.

We may share your personal information in the following limited circumstances:

• With third-party service providers who help run our website, forms, email delivery, or communications (e.g., Wix, email marketing platforms).

• If required by law or legal process (court order, subpoena).

• To protect rights, safety, or property (yours or ours).

• With your explicit consent or in accordance with choices you make (e.g., opting in to partner introductions).

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We will never sell, rent, or trade your personal information to other companies for marketing or commercial purposes.

We retain your personal information for as long as necessary to fulfill the purposes in this policy,

or to comply with legal or audit requirements. If you request deletion and we have no legal

reason to retain your data, we will remove it from active systems (though backups may persist

for a period).

Depending on your jurisdiction, you may have rights regarding your personal data:

• Access – Request a copy of what data we hold about you.

• Correction – Ask us to update or correct inaccurate information.

• Deletion / Erasure – Request deletion of your personal information (subject to legal exceptions).

• Opt-out – Withdraw consent or opt-out of marketing communications.

• Data portability – Request a machine-readable copy of your personal data.

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To exercise any right, contact us at the email below. We may ask you to verify your identity first.

We employ reasonable administrative, technical, and physical safeguards to protect your data.

However, no method of electronic transmission or storage is completely secure. We cannot

guarantee absolute security.

Our site may use cookies, web beacons, or similar tracking tools to collect usage information.

You can control cookie settings via your browser; however, disabling cookies may affect site

functionality.

Our site may contain links to third-party websites, forms, or services. This Privacy Policy does

not apply to external sites. We encourage you to review their policies before submitting personal

data.

We do not knowingly collect personal information from children under 13. If you believe we’ve

collected such data inadvertently, please contact us to request removal.

We may update this policy as our practices or legal requirements evolve. We will post a “Last

Updated” date and notify you by email or site notification where possible.

If you have questions, requests, or need support regarding your personal data, you may contact

us at:

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The Hive Studios LLC

Email: mark@thehive-studios.com

Phone: 346.313.5395